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Wellbeing and safeguarding resources

Look here for full information about resources that will be available to keep you safe and well at Reading 2023.

These include, but are not limited to:

  • 16 Airhubs open 24hours a day in all campsites. These are staffed by volunteers from local community groups and charities to provide a friendly face and assistance whenever you need it.
  • Ask for Angela initiative
  • Brook Advisory
  • Samaritans
  • Reading Street Pastors
  • Salvation Army
  • Victims First
  • Safe Gigs for Women
  • UK Narcotics Anonymous

Help map and site information

Reading help map

Click here to download a larger PDF version.

The ground is farmland, normally used for grazing and generally level but uneven terrain. It is likely that the site may be muddy, water-soaked or dusty – it is not a stadium or hardcore flooring. The Festival arena is a large space with stages, food, bars, merchandise, and market stalls, plus many more facilities within the campsites and around the arena.

What to do in an emergency

If a serious or life-threatening crime is being committed, please contact a member of staff in a bright tabard or police officer immediately. If in the unlikely event you cannot find someone, please call 999, and/or shout for help to get attention.

There are over a thousand security, stewards and campsite staff on duty, all of which wear our festival tabards. Locate a member of staff for any emergencies, who will be able to assist or locate the correct assistance.

Medical and health assistance

In an emergency: Alert a steward or a security person wearing a tabard who will know the way to the nearest medical facility and will be able to contact Medical by radio. Depending on the problem, you may be advised to go to a medical point, or a medical response may be sent to you. This could be an ambulance, paramedic or first responder. Our medical centres are located:

Main Medical Centre and Pharmacy (24 hours), Baker Lane in Yellow Campsite, by the Arena Gate

Arena Medical Centre and Pharmacy (11am – midnight), to the left of Main Stage East

White Campsite Medical Unit (24 hours), This is a smaller unit staffed by nurses, paramedics and first responders. It is set up to deal with minor injuries and illnesses.

Staff at the medical centre are fully qualified medics who are experienced in working at festivals. The centre is equipped to deal with everything from cuts and bruises to major trauma and cardiac arrest. Whenever it can be done safely, people are treated on site and very few have to be sent to hospital. As well as doctors and nurses, the medical team includes physiotherapists, podiatrists, a mental health team and an X ray unit.

Arena patrols (during Arena opening hours)

Teams of first responders patrol the arena, providing first aid, advice and basic life support.

Medical help for drug use

If you or someone you are with is having a bad reaction to drugs, GET HELP QUICKLY. The situation may require immediate treatment and a brief delay can cost a life.

Medical centre teams are experienced in dealing with the effects of drugs and alcohol and they work closely with welfare. All help is provided in a confidential and non-judgemental way, so don’t worry about coming.

If you or someone you know is struggling with drug addition, Narcotics Anonymous are onsite in Purple Campsite, at the entrance to Green Campsite:

Thursday: 2pm-10pm, 2 meetings

Friday-Sunday: 11am-10pm, 3 meetings

All medical services at the festival are operated by Festival Medical Services. For further information on keeping safe and well at the festival, visit us at www.festival-medical.org and click on Festival Health.

Welfare Services

If you are experiencing anxiety, struggling with any mental health concerns, or having a bad experience with drugs and alcohol then come and see one of our Welfare teams  who offer confidential support and a place to stay for however long you need:

  • Arena – (11am to midnight) – To the left of Main Stage East  (TLC)
  • Yellow Campsite – (24hrs) Baker Lane in Yellow Campsite, by the Arena Gate (TLC)
  • White Campsite – (24hrs) Between the Campsite Manager Office and Food Stalls (TLC)
  • Blue Campsite – (24hrs) Opposite the Campsite Manager’s Office (The Welfare Crew)
  • Purple Campsite – (24hrs) Near the entrance to Green Campsite (The Welfare Crew)

Their main aim is for you to be able to return to the festival to enjoy it and feel safe in doing so.

Sexual health

If you are worried about pregnancy or sexually transmitted diseases, our Medical centres in Yellow Campsite, the Arena and White Campsite can give you help and advice and emergency contraception if needed:

  • Main Medical Centre and Pharmacy (24 hours), Baker Lane in Yellow Campsite, by the Arena Gate
  • Arena Medical Centre and Pharmacy (11am – midnight), to the left of Main Stage East
  • White Campsite Medical Unit (24 hours), This is a smaller unit staffed by nurses, paramedics and first responders. It is set up to deal with minor injuries and illnesses.
  • Brook Advisory (9am to 6pm, Friday-Sunday)Purple Campsite, at the entrance to Green Campsite

Brook will be offering judgment-free sexual health advice as well as free condoms at our festival.

If you think you may have been the victim of sexual assault, approach any member of staff wearing a hi viz tabard for assistance. Alternatively, you can visit a Welfare tent where they will be able to provide the care and support you need:

  • Arena – (11am to midnight) – To the left of Main Stage East  (TLC)
  • Yellow Campsite – (24hrs) Baker Lane in Yellow Campsite, by the Arena Gate (TLC)
  • White Campsite – (24hrs) Between the Campsite Manager Office and Food Stalls (TLC)
  • Blue Campsite – (24hrs) Opposite the Campsite Manager’s Office (The Welfare Crew)
  • Purple Campsite – (24hrs) Near the entrance to Green Campsite (The Welfare Crew)

Mental health support

In the instance of a mental health emergency, when you or someone else could harm yourself or others, please find a member of staff wearing a tabard immediately. They can radio for the right assistance. Alternatively, visit a medical tent if you are able.

Festivals can be overwhelming and can take a toll on your mental health. If you need support, a friendly chat, or a comfortable stress-free place to chill out, you can visit:

One of Our Airhubs (24hrs) – 16 across all campsites

New for 2023, we’re introducing AIR Hubs across our campsites at Reading Festival. These are staffed by volunteers from local community groups and charities including WAVES, Street Pastors, Salvation Army, Mind, Change Grow Live, SoulScape, Oxfam, Victims First, Trust House Reading and SafeUp.

Samaritans (24hrs) – Middle of Green Campsite, next to the Airhub on a lane off Scott Street
The volunteer team are expertly trained at listening and providing comfort to those in need.

Reading Street Pastors (24hrs) – Brown Campsite, next to Toilet facilities
The local team provide a friendly face and listening ear for festivalgoers operating within our Safeguarding teams in the campsites.

Salvation Army (24hrs) – Scott Street in Green Campsite
The Salvation Army have volunteered at Reading Festival for decades, providing emotional and practical support for festival goers at their popular tea tent.

You can also visit a Welfare tent for confidential chats and chillout time:

  • Arena – (11am to midnight) – To the left of Main Stage East  (TLC)
  • Yellow Campsite – (24hrs) Baker Lane in Yellow Campsite, by the Arena Gate (TLC)
  • White Campsite – (24hrs) Between the Campsite Manager Office and Food Stalls (TLC)
  • Blue Campsite – (24hrs) Opposite the Campsite Manager’s Office (The Welfare Crew)
  • Purple Campsite – (24hrs) Near the entrance to Green Campsite (The Welfare Crew)

Where to go if you experience assault, theft or other crimes

In an emergency: Alert a steward or a security person wearing a tabard who will know how to contact law enforcement and security services.

If you need to contact Thames Valley Police to report a non-emergency crime or to provide information on a crime while at the festival, please go to a Welfare tent:

  • Arena – (11am to midnight) – To the left of Main Stage East  (TLC)
  • Yellow Campsite – (24hrs) Baker Lane in Yellow Campsite, by the Arena Gate (TLC)
  • White Campsite – (24hrs) Between the Campsite Manager Office and Food Stalls (TLC)
  • Blue Campsite – (24hrs) Opposite the Campsite Manager’s Office (The Welfare Crew)
  • Purple Campsite – (24hrs) Near the entrance to Green Campsite (The Welfare Crew)

If you have experienced a crime on site and need support on next steps or simply to talk, please visit Victims First – Baker Lane in Yellow Campsite, by the Arena Gate:

  • Wednesday: 11am-5pm
  • Thursday 10am-8pm
  • Friday-Sunday: 7am-1am
  • Monday: 8am-12pm

Providing emotional and practical support on site to anyone who is a victim of any crime including, domestic abuse and sexual violence. Ask a member of the festival team for us or find us on site in the yellow camp. We will be on hand to help during the festival & offer longer term support if you need it.

If you have experienced or are concerned about sexual assault, you can also visit Safe Gigs for Women (11am-9pm) on Scott Street in Green Campsite. They are an intersectional organisation that works to fight sexual violence at live music events, can provide advice and information about bystander intervention.

What to do if you feel uncomfortable or think you or a friend may have been spiked

If someone is making you feel uncomfortable, you can go to any bar or security personnel and Ask for Angela.  They will provide discreet help to get out of a situation.

If you think you or someone you know has been spiked:

If it feels like a medical emergency: Alert a steward or a security person wearing a tabard who will know the way to the nearest medical facility and will be able to contact Medical by radio.

If you are able, get to your nearest Welfare or Medical facility. They will be able to treat your symptoms. If you still have your drink, they will be able to test it for spiking:

Welfare

  • Arena – (11am to midnight) – To the left of Main Stage East  (TLC)
  • Yellow Campsite – (24hrs) Baker Lane in Yellow Campsite, by the Arena Gate (TLC)
  • White Campsite – (24hrs) Between the Campsite Manager Office and Food Stalls (TLC)
  • Blue Campsite – (24hrs) Opposite the Campsite Manager’s Office (The Welfare Crew)
  • Purple Campsite – (24hrs) Near the entrance to Green Campsite (The Welfare Crew)

Medical

  • Main Medical Centre and Pharmacy (24 hours), Baker Lane in Yellow Campsite, by the Arena Gate
  • Arena Medical Centre and Pharmacy (11am – midnight), to the left of Main Stage East
  • White Campsite Medical Unit (24 hours)

If you have experienced or are concerned about sexual assault, you can also visit Safe Gigs for Women (11am-9pm) on Scott Street in Green Campsite. They are an intersectional organisation that works to fight sexual violence at live music events, can provide advice and information about bystander intervention.

Drug use

Festival Republic does not condone the use of drugs. Drug enforcement laws are as applicable onsite as anywhere else in the UK and it is, therefore, illegal to buy, sell or possess drugs. All drugs are potentially dangerous, there are no harmless drugs. The only way to avoid risks is to not take drugs at all. This goes for new psychoactive substances (formerly known as “legal highs”) as well.

We still want our festival-goers to know that you can come to us for help if you or your friends need it, without fear of getting in trouble at any time.

If you or someone you are with has a bad reaction and needs medical help, talk to the nearest member of staff immediately. Let the medics know what has been taken. You could save your friend’s life. We guarantee you will not get in trouble. People who are overdosing can go downhill very quickly so don’t delay in seeking help.

if you take drugs and become ill, depressed or concerned, make sure you ask the nearest member of staff to direct you to our Medical Tent or Welfare Tent.

Always be honest with medics and welfare teams about what you have consumed so that they know how best to help you.

Medical

  • Main Medical Centre and Pharmacy (24 hours), Baker Lane in Yellow Campsite, by the Arena Gate
  • Arena Medical Centre and Pharmacy (11am – midnight), to the left of Main Stage East
  • White Campsite Medical Unit (24 hours), This is a smaller unit staffed by nurses, paramedics and first responders. It is set up to deal with minor injuries and illnesses.

Welfare

  • Arena – (11am to midnight) – To the left of Main Stage East  (TLC)
  • Yellow Campsite – (24hrs) Baker Lane in Yellow Campsite, by the Arena Gate (TLC)
  • White Campsite – (24hrs) Between the Campsite Manager Office and Food Stalls (TLC)
  • Blue Campsite – (24hrs) Opposite the Campsite Manager’s Office (The Welfare Crew)
  • Purple Campsite – (24hrs) Near the entrance to Green Campsite (The Welfare Crew)

UK Narcotics Anonymous are situated in Purple Campsite, at the entrance to Green Campsite. Their opening hours are:

  • Thursday: 2pm-10pm. Meetings: 4pm and 8pm
  • Friday-Sunday: 11am-10pm. Meetings: 12pm, 4pm and 8pm

Narcotics Anonymous is a community of people who support each other to achieve and maintain a drug free life. At Reading, you can drop into their tent for a chat and attend scheduled meetings.

Drugs Advice

We do not recommend you take drugs, but if you do please bear the following in mind.

  • You don’t know the strength of what you might be taking. You don’t know how your body will react. You can’t tell what you are taking by looking at it. You can’t tell how you will react by the reaction others have had. You can’t tell how quickly it will take effect. Pills and drugs that look exactly the same can be very different. No drugs are safe and there is no safe dose.
  • Remember that tolerance levels can vary. You may not have the same tolerance level as your friends. It can also vary depending on whether or not you have eaten beforehand or consumed alcohol. You can always up your dose, but you can’t reduce it. Wait at least 2 hours before taking any more. Start low and go slow.
  • There are drugs in circulation in the UK that have very a strong dose of active ingredients.
  • There are drugs in circulation in the UK that can take a long time to take effect – don’t assume they are poor quality – they may contain another substance that takes longer to take effect or may have a tougher outer coating that takes longer to dissolve. If you then take more, as a result, you are at increased risk of overdose when the combined doses do kick in. Start low and go slow.
  • Mixing drugs with other illegal drugs / alcohol / prescription drugs can be very dangerous and mixing is behind many drug-related deaths.
    The main factors in overdose are taking large quantities, very strong drugs, re-dosing quickly, mixing drugs, taking drugs that are not what you thought you were taking or taking drugs with alcohol.
  • Cheap does not mean weak.
  • Pure does not mean safe.
  • Treat all drugs as unknown.
  • Take regular breaks if you are dancing, exercising or in a hot environment and rehydrate with water or soft drinks – take small sips regularly but don’t drink more than one pint an hour. Have a rest regularly to cool down.
  • Having an isotonic drink can help if you have been drinking a lot of water.
  • Use in a safe environment, with people you trust and not alone. You are more vulnerable when you are under the influence of drugs so look out for each other. Be open with your friends about what you are taking.
  • Ask for help if you need it.
  • You can talk to the Welfare Team onsite in confidence at any time and they will have drugs advisory staff to help you. At camping festivals, the Welfare tent is open 24 hours and their location will be advertised on the site maps. Stewards or security will also know where to direct you to.
  • It can be tempting to use other substances to help deal with comedowns but think of other ways to help such as eating well and getting enough rest.
  • If you do use substances to sleep, sleep on your side and avoid alcohol or other drugs which can depress your breathing (like ketamine, etizolam or benzos) as it can be easy to overdose or choke if you are sick in your sleep.
  • If you need help from the medics, we guarantee that neither you nor your friends will get in trouble.
  • Ask for help if you need it and don’t wait – getting help early can save lives.

Read our drugs policy.

More on Ecstasy deaths

Ecstasy deaths appear to be rising year on year. There appears to be a link with the amount of MDMA found in tablets more recently. In 2005 each pill contained around 80mg of MDMA (an average adult dose is 80-120mg). Average pill strengths are now around 160mg MDMA i.e. twice an average adult dose and pills are frequently tested upwards of 300mg MDMA. In addition, your body weight, hormone levels, using other drugs or alcohol, and your underlying health can all have a significant impact on how you react to a drug. Your friends might have taken the same drug and not had any ill effects. There is no safe dose.

More information on the dangers of mixing drugs

Mixing drugs intensifies the effects of each drug and makes them more dangerous and potentially fatal. Mixing drugs and alcohol is common but alcohol can have a big impact on the way many substances affect you. It could enhance the effects of the first drug but it could also create a dangerous or potentially fatal chemical reaction. Mixing ecstasy with cocaine can increase the high but also increases the risk of cardiac arrest. The more drugs that are used simultaneously including alcohol and including prescription drugs, the greater the risk. DO NOT MIX.

Further information on particular combinations

Alcohol and Ecstasy

Alcohol can moderate the high from ecstasy and increase the intensity of the come down. Both drugs cause dehydration which increases the risk of heatstroke. There is a greater strain on the liver and kidneys which can lead to feeling / being sick. Both drugs impair judgment. Mixing alcohol with ecstasy has played a part in several drugs overdoses at music festivals in recent years.

Alcohol and Cocaine

This combination results in the formation of an entirely new chemical in the body called cocaethylene. This is then associated with liver damage, seizures and immune system damage. Some research suggests that immediate death from cocaethylene is 20 times more likely than from cocaine alone. The impact of alcohol can increase the levels of cocaine in the blood by as much as 30% increasing the strain on the cardiovascular system. There is also an increased likelihood of violent behaviour and suicide.

Alcohol with other stimulants

A combination of alcohol with other stimulants such as ritalin, adderall, amphetamine, some diet pills, some over the counter cold remedies and even some strong energy drinks can also be dangerous. As with cocaine they can obscure the sedating effects of alcohol enabling a person to get dangerously drunk without fully realising. Overheating is more likely which can lead to organ damage and overheating is associated with many drug-related deaths from stimulant drugs including MDMA. A person taking alcohol with these stimulants can lose their inhibitions but be irritable and aggressive.

Alcohol and Ketamine

Mixing alcohol with ketamine or other downers like valium is particularly risky for overdose.

Misuse of Prescription drugs

Prescription drugs are not safe if not used according to the issuing doctor’s instructions. The benzodiazepine (benzo’s) group of drugs – valium, xanax, etizolam, temazepan etc are often used to come down from other drugs such as ecstasy or speed. This is a dangerous combination as the tranquilizers can be numbing and when taken with alcohol the combined depressant effects can cause fatal overdose by inhibiting breathing or slowing down vital organs.

Reading Experiences

In a previous year, an 18-year-old needed intensive care treatment after being found collapsed by his friends at the festival. He had taken several different drugs, making him unconscious. Over the next few hours, his heart rate and temperature went up to unsafe levels, resulting in liver, kidney and muscle failure. Following prolonged treatment, he recovered but needed repeat blood tests for some time. He was very unwell, but luckily his friends got medical help. He now has no memory of his four day stay in hospital. The most important lesson for him was seeing the effect his drug-taking had on his friends and family, who thought he was going to die.

Please think twice before taking drugs, as sometimes, despite the doctors’ best efforts, the drug effects are too severe, and they can’t stop the multi-organ failure resulting in death.

Please visit Talk To Frank for more information.

Alcohol

Although legal, alcohol still has harmful impacts on your body. Remember:

  • Pace yourself.
  • Try to avoid getting too intoxicated in unfamiliar situations. You can lose control, make risky decisions and become less aware of danger.
  • Alcohol and other drugs can impair your judgement. Don’t feel pressured into doing anything you aren’t comfortable with.
  • If you are having a bad time or struggling but don’t feel you need medical attention, visit the Welfare Team.
  • If you need medical attention, visit the Medical Tent or ask the nearest member of staff to help you.
  • If someone becomes unconscious or unresponsive, put them in the recovery position (on their side) and seek immediate medical attention by alerting the nearest member of security.
  • Alternate alcoholic drinks with soft drinks.
  • If you are drinking from early in the day, try to stick to drinks with a lower ABV, for example, lager rather than spirits.
  • Alcohol is the most common substance used to spike drinks. Never leave drinks unattended and don’t accept a drink from someone you don’t know.
  • Mixing alcohol with drugs has been a common factor in some recent drug-related deaths connected with festivals.

Children at Reading

Whilst we do allow under 13s to attend for free, we do suggest that this event is not suitable for young children. If you do want to bring children along we advise camping in the White Campsite which is expected to be our quietest campsite.

On entering the event, children will be given Tyvek wristbands which have space for you to write your telephone number (as a parent or guardian). We can use this as a primary contact to reunite you. Replacements can be picked up at the Welfare Tent.

If you do bring young children please ensure that on entry you get a child’s wristband to write your contact number on so that if you are separated you can be quickly reunited. Set an obvious meeting point in the instance you get separated.

Lost children or missing persons

If you have lost a child or a person, please contact a member of staff or police officer wearing a hi viz tabard immediately. Alternatively, go to a Welfare Tent for assistance:

  • Arena – (11am to midnight) – To the left of Main Stage East  (TLC)
  • Yellow Campsite – (24hrs) Baker Lane in Yellow Campsite, by the Arena Gate (TLC)
  • White Campsite – (24hrs) Between the Campsite Manager Office and Food Stalls (TLC)
  • Blue Campsite – (24hrs) Opposite the Campsite Manager’s Office (The Welfare Crew)
  • Purple Campsite – (24hrs) Near the entrance to Green Campsite (The Welfare Crew)

Fires

Campfires are no longer allowed anywhere at the festival, including the campsites. This is to support the Air Quality Action Plan and in consideration of local impacts as set out in our Green Nation Charter.  Anyone seen creating or fuelling a fire will be evicted from the festival site. We have to continue to protect our future on this planet.

Weapons e.g. knives

Do not bring a weapon as you will pose a risk to yourself and others.

Do not bring nything that could reasonably be considered for use as a weapon including oversized lighters or any item which may cause danger, offence or disruption to any other person.

Flares

Being found in possession of a flare or firework at a music event is now a criminal offence. Anyone found in possession will be removed from site and could face up to 3 months in prison and/or a fine.

Carbon monoxide

Carbon monoxide (CO) is a colourless, odourless, highly poisonous gas that can kill in minutes. Never take a portable barbecue – or lit charcoal – into an enclosed space like a tent or caravan. Disposable BBQs and campfires are banned at Reading 2023. Make sure exhaust fumes from generators are properly vented away from occupied areas.

If you think you have potentially been exposed to carbon monoxide whilst at the festival, please contact a steward immediately.

Symptoms of carbon monoxide poisoning include:

  • Headache
  • Dizziness
  • Nausea
  • Vomiting
  • Tiredness and confusion
  • Stomach pain
  • Shortness of breath and difficulty breathing

Bridge jumping

Bridge jumping is an extremely dangerous thing to do. If you are found attempting to jump off, you will be taken to the police immediately.