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Tickets

Have a question about tickets, passes, vendors or wristbands? This section holds the answer.

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Age Restrictions

We welcome all ages to the festival. However, there are entry restrictions for under 16s and we do advise not bringing young children. Anyone 15 and under must be accompanied by a ticket holder over 18 years old at all times. Children under 13 years are admitted free. ID may be required upon entry to the event.

Please bring ID if you look under 21 years old and remember that legally there is no automatic right to be served alcohol. Service is always at the discretion of the licensee for whatever reason they decide, and the licensee is under no obligation to explain the reason.

Please bring the original document as you won’t be able to use a photocopied version. If you don’t have any of these, or don’t want to lose valuable documents on site, we suggest that you apply for a PASS approved ID, some of which are free to get.

We do not accept any parental or supervisory duty of care or liability for any under 18’s on site.

Young Children

Whilst we do allow under 13s to attend for free, we do suggest that this event is not suitable for young children. If you do want to bring children along we advise camping in the White Campsite which is expected to be our quietest campsite.

On entering the event, children will be given Tyvek wristbands which have a space on the inside for you to write your name and telephone number (as a parent or guardian). We can use this as a primary contact to reunite you. Replacements can be picked up at the Welfare Tent or the Information Points.

Weekend Tickets

Weekend tickets for Reading Festival 2021 are now SOLD OUT.

Weekend tickets allow access to campsites from Thursday, 26th August 2021 until close of campsite on Monday, 30th August 2021 – and access to the Arena on all show days. Weekend Tickets will be swapped for a wristband that allows for unlimited re-entry to and from the site for the holder.

We do not sell Weekend Tickets without camping.

Pass Out System At The Wristband Gates

if you are planning to re-enter the site after 8pm on Sunday you will only be able to if you have a hand stamp from us, along with your event wristband.  You will need both.

To get the hand stamp, speak to the gate manager before you leave the site.

Instalment Plans

Please read the full terms and conditions for each instalment plan here.

Instalment Plan 1 – September

Instalment Plan 2 – October

Instalment Plan 3 – November

Instalment Plan 4 – December 

 

Instalment Plans 2021 FAQs

1. My instalment plan payment didn’t come out on the first of the month, what’s going on?

Instalment plan payments are taken on the 1st of each month, if the 1st falls on the weekend the withdrawal will be made on the following working day. It may take a day for the withdrawal to show up in your bank statements.

If payment was not withdrawn on your instalment plan dates it means Ticketmaster couldn’t take payment either due to insufficient funds in the account or the card has expired/been declined.

2. I missed my instalment payment due to insufficient funds in my account / my card details have changed since I signed up can you help me, I don’t want to lose my ticket?

Please contact your ticket agent directly regarding tickets you have already purchased including making changes to your email/postal address/payment details as we are unable to help with ticket enquiries. If you booked on the www.readingfestival.com website, this will be Ticketmaster. Please get in touch here: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=360000188797 

3. I would like to cancel my instalment plan as I can no longer attend, can I get a refund?

You are welcome to cancel your instalment plan at any time and receive a refund for all monies paid so far, however you will not receive a refund of the £5 transaction fee. To request a refund, please contact Ticketmaster here: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=360000188797

4. Can I pay my instalment plan off in full?

You are welcome to pay off your instalment plan in full at any point, to do so please contact Ticketmaster here: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=360000188797

Early Entry Passes

These tickets are only valid when presented in conjunction with a valid Weekend Ticket, they allow access to campsites from 6pm on Wednesday,  25th August 2021 for people who want to set up camp early.

They are not valid for use in conjunction with Guest Tickets or Disabled Access Tickets as these campsites do not open until Thursday.

Refresh Retreat

New for 2021, the Refresh Retreat will transport you from fields to a tranquil lounge a stone’s throw away from all the action.

Check out our ticket page for more info!

Booking and Postage Fees

Booking fees per ticket may vary depending on ticket vendor. Postage fees may apply and can vary depending on your address and postage method.

Official Ticket Vendors

TRUSTED TICKET PARTNERS

The only authorised sellers for Reading Festival were:

Ticketmaster (the primary agent)

Big Green Coach

Reading Hexagon

Gigantic

See Tickets

Pollen

 

The only official resale outlets are:

Ticketmaster

See Tickets

Gigantic have a trusted resale partner (Twickets)

 

No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events.

Fraud prevention, ticket scams and unauthorised agents

Beware of unauthorised ticket agencies (including eBay, Gumtree, Viagogo, and Stubhub). Action Fraud have some good advice on how to spot a fraudulent ticket and how to report it. We do not sell tickets at the event site and do not buy from ticket touts as you are unlikely to get in with whatever they sell you.

If you have been the victim of a ticket scam please report the website to Action Fraud.

We have compiled a guide to avoiding touts and unauthorised websites and agents. We recommend you DO NOT BUY from these sites. We the promoter (Festival Republic) have not supplied any of these sites with any festival tickets and cannot guarantee the authenticity of any tickets they may be offering for sale.  For more information see our guide here.

If you would like confirmation that a website is authorised or not, you can call our information line on 020 7009 3001.

We monitor the internet and do what we can to prevent fraudulent activity but the best way to prevent fraud is to not risk buying from unauthorised sources.

For more information and advice on unauthorised ticket agents please click here.

Resident Tickets

There are no tickets for local residents available.

Wristband Exchange

All tickets must be exchanged for a wristband on first entry.

Your Wristband

The Pass Out System Will Be In Place At The Campsite Gates On Sunday After 8pm

Anyone leaving the site after 6pm on Sunday will be given a hand stamp if they are planning to come back in, and then after 8pm the only people who are permitted back onto site will be those with our hand stamp in addition to their valid festival pass or wristband.

Do not lose or try to undo your wristband. They can’t be replaced and if they’ve been tampered with, you may be evicted.

Here are a few tips for looking after your wristband:

  • When our staff are putting it on, don’t let it hang loose around your wrist. Keep it snug.
  • Don’t cut it, burn it, draw on it, tamper with it – even the dangly bits.
  • If the metal is itchy, put some tape where the metal is rubbing.
  • If you lose your wristband and are outside the Arena go to the Over 18s Wristband Tent or Wristband Exchange gate for help. If you’re in the Arena go to the Arena entrance.