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Have a question about tickets, passes, vendors or wristbands? This section holds the answer.

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Age Restrictions

We welcome all ages to the festival. However, there are entry restrictions for under 16s and we do advise not bringing young children. Anyone 15 and under must be accompanied by a ticket holder over 18 years old at all times. Children under 13 years are admitted free. ID may be required upon entry to the event.

For information purposes only, age checks will also be carried out on the entrance gates.

Please note our policy has changed from Challenge 21 > Challenge 25.
Please bring ID if you look under 25 years old and remember that legally there is no automatic right to be served alcohol. Service is always at the discretion of the licensee for whatever reason they decide, and the licensee is under no obligation to explain the reason.

 

The following forms of identification are accepted:

  • A Passport (Not a photocopy)
  • Full Driving Licence or Provisional Licence
  • A Proof of Age Card bearing a PASS hologram
  • A Ministry of Defence identity card
  • A National identity card issued by an EU member state

Please bring the original document as you won’t be able to use a photocopied version. If you don’t have any of these, or don’t want to lose valuable documents on site, we suggest that you apply for a PASS approved ID, some of which are free to get.

We do not accept any parental or supervisory duty of care or liability for any under 18’s on site.

Young Children

Whilst we do allow under 13s to attend for free, we do suggest that this event is not suitable for young children. If you do want to bring children along we advise camping in the White Campsite which is expected to be our quietest campsite.

On entering the event, children will be given Tyvek wristbands which have space for you to write your telephone number (as a parent or guardian). We can use this as a primary contact to reunite you. Replacements can be picked up at the Welfare Tent.

Weekend Tickets

Weekend tickets allow access to campsites from Thursday, 22nd August 2024 until close of campsite on Monday, 26th August 2024 – and access to the Arena on all show days. Weekend Tickets will be swapped for a wristband that allows for unlimited re-entry to and from the site for the weekend wristband holder.

Early Entry Pass

There will be no individual early entry passes sold for Rockstar Energy presents Reading Festival 2024 and you will not be able to upgrade at a later date.

If you want early access to the festival, you must purchase the “Weekend Ticket Plus Early Entry Pass 2024” ticket type. There will be no refunds given for this ticket type if you arrive later than 8am on Thursday 22/08/24.

 

Booking and Postage Fees

All charges and fees are included in the displayed ticket prices. Delivery fees will apply for car-park and campervan passes to receive your mirror hanger by post. This will be delivered to the address associated with your Ticketmaster account.

If this address does not match your preferred delivery address, please contact Ticketmaster Support to change the address on your order. https://help.ticketmaster.co.uk/.

Official Ticket Vendors

TRUSTED TICKET PARTNERS

The only authorised sellers for Rockstar Energy presents Reading Festival are:

Ticketmaster (the primary agent)

No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events.

The Lounge Upgrade

Upgrade your festival experience & get out of the crowds for a breather with access to the Reading Lounge. It’s a great place to hang out with friends & relax over a beer.

Fraud prevention, ticket scams and unauthorised agents

Beware of unauthorised ticket agencies and listings (including Viagogo, TicketSwap, Tixel, Stubhub, eBay, Gumtree and Facebook). Action Fraud have some good advice on how to spot a fraudulent ticket and how to report it. We do not sell tickets at the event site and do not buy from ticket touts as you are unlikely to get in with whatever they sell you.

If you have been the victim of a ticket scam please report the website to Action Fraud.

We have compiled a guide to avoiding touts and unauthorised websites and agents. We recommend you DO NOT BUY from these sites. We the promoter (Festival Republic) have not supplied any of these sites with any festival tickets and cannot guarantee the authenticity of any tickets they may be offering for sale.  For more information see our guide here.

If you would like confirmation that a website is authorised or not, you can call our information line on 020 7009 3333.

We monitor the internet and do what we can to prevent fraudulent activity but the best way to prevent fraud is to not risk buying from unauthorised sources.

For more information and advice on unauthorised ticket agents please click here.

CAMPING PLUS BRING YOUR OWN TENT

Bring Your Own Tent – If you’ve got a weekend ticket and want to have more room for your tent with perks like proper showers and toilets in a campsite with 24hr security, Camping Plus is the one!

CAMPING PLUS ACCOMMODATIONS

From Classic Bell Tents to Luxury Yurts, see more info here. All with 24 hour security, proper toilets

 

Silent Disco

Silent Disco King is going bigger and better than ever before!

Get ready for an epic experience as Silent Disco King take over the main arena every night, with a huge show at The Chevron stage ‘til late.

Don’t get FOMO, secure your headset now for just £10 (Limited Advance Price) plus an additional, fully refundable deposit of £20 per set of headphones for all four nights of Silent Disco antics.

Available for both Day & Weekend ticket holders. Don’t miss out and book now!

How it works:

Get locked in! Pre-order your headphones:

  • £10 ticket cost (Limited Advance Price)
  • £20 refundable deposit

We’ll reserve your headphones for you, so they are ready for you to collect on site. Secure your headphones just once and they are yours for the whole weekend.

Just remember at the end of the weekend  once the afterparty finishes just drop them back to us and we’ll refund you your £20 deposit within 14 working days.Same applies to day ticket holders, at the end of the night, don’t forget to return them to us.

Wristband Exchange

All tickets must be exchanged for a wristband on first entry. Wristbands are not transferable between people and are void if cut, removed or tampered with.