Have a question about tickets, passes, vendors or wristbands? This section holds the answer.Browse All Categories
Weekend tickets allow access to campsites from Thursday, 22nd August 2019 until close of campsite on Monday, 26th August 2019 – and access to the Arena on all show days. Weekend Tickets will be swapped for a wristband that allows for unlimited re-entry to and from the site for the holder.
We do not sell Weekend Tickets without camping.
We welcome all ages to the festival. However, there are entry restrictions for under 16s and we do advise not bringing young children. Anyone 15 and under must be accompanied by a ticket holder over 18 years old at all times. Children under 13 years are admitted free. ID may be required upon entry to the event.
Please bring ID if you look under 21 years old and remember that legally there is no automatic right to be served alcohol. Service is always at the discretion of the licensee for whatever reason they decide, and the licensee is under no obligation to explain the reason.
Please bring the original document as you won’t be able to use a photocopied version. If you don’t have any of these, or don’t want to lose valuable documents on site, we suggest that you apply for a PASS approved ID, some of which are free to get.
Whilst we do allow under 13s to attend for free, we do suggest that this event is not suitable for young children. If you do want to bring children along we advise camping in the White Campsite which is expected to be our quietest campsite.
On entering the event, children will be given Tyvek wristbands which have a space on the inside for you to write your name and telephone number (as a parent or guardian). We can use this as a primary contact to reunite you. Replacements can be picked up at the Welfare Tent or the Information Points.
Booking and Postage Fees
Booking fees per ticket may vary depending on ticket vendor. Postage fees may apply and can vary depending on your address and postage method.
Official Ticket Vendors
Unauthorised ticket agents
Fraud prevention, ticket scams and unauthorised agents
Beware of unauthorised ticket agencies (including eBay, Gumtree, Viagogo, and Stubhub). Action Fraud have some good advice on how to spot a fraudulent ticket and how to report it. We do not sell tickets at the event site and do not buy from ticket touts as you are unlikely to get in with whatever they sell you.
For more information and advice on unauthorised ticket agents please click here.
There are no tickets for local residents available.
All tickets must be exchanged for a wristband on first entry.
The Pass Out System Will Be In Place At The Campsite Gates On Sunday After 8pm
Anyone leaving the site after 6pm on Sunday will be given a hand stamp if they are planning to come back in, and then after 8pm the only people who are permitted back onto site will be those with our hand stamp in addition to their valid festival pass or wristband.
Do not lose or try to undo your wristband. They can’t be replaced and if they’ve been tampered with, you may be evicted.
Here are a few tips for looking after your wristband:
- When our staff are putting it on, don’t let it hang loose around your wrist. Keep it snug.
- Don’t cut it, burn it, draw on it, tamper with it – even the dangly bits.
- If the metal is itchy, put some tape where the metal is rubbing.
- If you lose your wristband and are outside the Arena go to the Over 18s Wristband Tent or Wristband Exchange gate for help. If you’re in the Arena go to the Arena entrance.