Information

Reading will no longer be taking place this year

Reading will no longer be taking place this year. We’ve been closely monitoring this unprecedented situation and we were hopeful we could deliver the ultimate festival to you in August, something to look forward to in these strange and confusing times. However, it has become clear that it’s just not possible for this year’s festival to go ahead.

We want to extend our gratitude to our teams, artists and partners who work so hard each year. And to our fans, we’re nothing without you – we thank you for your continued support and understanding.

We are working closely with our ticketing partners and they will be in touch very soon to process your refund, or, if you prefer, you can retain your ticket and carry it over to next year. Look out for an e-mail from your ticketing agent and please only contact them if you have not been contacted after 7 days as they are very busy at this time. If you purchased your ticket from a physical outlet, please contact that outlet to obtain your refund.

We’re already counting down the days to when we’re back in the fields we call home for the August Bank holiday weekend. We promise you that Reading 2021 will be worth the wait.

Finally, we encourage everyone to continue supporting our emergency services, who provide invaluable support and assistance at all our events and we again express our gratitude, admiration and thanks for their dedication and professionalism which is proving so vital at this time.

Keep safe, keep healthy and look after each other.

FAQs relating to Reading tickets

How do I receive a refund for my Reading ticket?

Ticketmaster will be sending an email with details of the refund process form to all ticket holders within the next seven days. You have a choice whether to receive a refund or request to transfer your ticket over to the new date in 2021. Ticketmaster expect all refunds to be processed by 26th June 2020. The deadline to complete this form is 26th May 2020; customers who have not completed the form by this date will be automatically refunded.

Can I transfer my Reading ticket over to next year’s event instead of receiving a refund?

Yes, Ticketmaster will provide you with an option to transfer your ticket to 2021. You can only transfer the ticket type you have purchased (Weekend/Friday/Saturday/Sunday tickets). No changes to ticket types can be made.

I have booked my tickets via another ticketing agent that is not Ticketmaster, what do I need to do?

Your ticketing agent will be in touch with information on how to request a refund or opt to retain your tickets for Reading. Please contact your chosen ticketing agent’s customer service directly if you have not heard from them yet.

Will Reading have the same line up next year?

No. The line-up for Reading 2021 is still TBC and will be announced closer to the festival.

What will the dates of Reading 2021 be?

Reading Festival 2021 will take place on August 27-29 2021.

Can I transfer add-on services like campervan and parking passes as well as my ticket to next year’s festival?

Yes, you will be able to transfer all extras as well as your festival ticket.

I want to transfer my add-on services (campervan passes etc.) across to next year’s event and claim a refund for my festival ticket. Is this possible?

No, unfortunately you can only transfer add-on services if you are also transferring your Reading ticket to next year’s event.

I have an installment plan for my Reading ticket. Will I receive a full refund for every installment I have paid?

Yes, all installments you have paid will be refunded.

I have contacted Ticketmaster regarding my refund but still haven’t heard back. What do I do?

We’re sorry you haven’t heard back from Ticketmaster, they are extremely busy processing refunds for a large number of customers. You can contact them here.

I haven’t purchased a ticket for Reading 2020 but I would like to attend the festival next year. When are tickets on sale?

General sale tickets will go on sale later in the year. Please sign up to our mailing list to be the first to hear when this is.