Safety 'What to do if'

If a fire starts in your tent, you must get everyone out of the tent and evacuate the area as quickly as possible. You need to get help from the nearest steward or security who will call the onsite Fire Team to extinguish the fire.

In the campsite, please notify the nearest zone manager who can be found in the Campsite Manager Hub.

In the unlikely event that you cannot find a member of security or steward nearby, then please dial 999. In addition to this, our Campsite Assistance Teams (CATs) are provided with a fire backpack to tackle smaller fires.

If you discover a fire in its very early stages and think that you can, deal with it yourself. Remember that fire spreads very quickly around flammable materials such as tents and rubbish. Even a small contained fire can quickly spread, producing smoke and fumes which can kill in seconds.

If you are in any doubt, do not tackle the fire, no matter how small. Ensure that you raise the alarm and keep other campers in the vicinity away from the fire until it has been contained and properly extinguished.

Many people put out small fires quite safely. However, some people die or are injured by tackling fires which are beyond their capabilities.

Here is a simple fire code to help you decide whether to put out or get out:

Only tackle a fire in its very early stages.
Always put your own and other people’s safety first.
Make sure you can escape if you need to and never let a fire block your exit.
Fire extinguishers are only for fighting a fire in its very early stages. Never tackle a fire if it is starting to spread or has spread to other items nearby.
Around 70% of fire deaths are caused by people being overcome by smoke and fume.

If a serious or life-threatening crime is being committed, please contact a member of staff in a bright high-vis or police officer immediately. If in the unlikely event you cannot find someone, please call 999, and/or shout for help to get attention.

There are over a thousand security, stewards and campsite staff on duty, all of which wear our festival high-vis. Locate a member of staff for any emergencies, who will be able to assist or locate the correct assistance.