Anyone that is evicted for anti-social behaviour such as deliberately starting large bonfires, throwing missiles at other festival goers and/or staff, throwing dangerous items onto fires, and/or inciting other festival-goers to act in such a manner will receive a life time ban to all festivals that Festival Republic and Live Nation promote including Download.

Their details will also be passed on to Thames Valley Police. If you have any concerns or wish to report anyone who may be being anti-social, of offensive, please ensure you speak to a member of our security or stewarding team. They are wearing tabards with unique numbers, and take all reports of anti-social behaviour seriouslypolice for court purposes.

Please read our Eviction Policy below.

To help revellers stay safe and have fun, NHS Choices - the health information website for the NHS - and Gas Safe Register – the government approved gas registration body – have published separate safety guides offering practical tips on how to stay festival safe when using disposable barbecues or any type of camping stove.

Never take a portable barbecue – or lit charcoal – into an enclosed space like a tent or caravan. Make sure exhaust from generators is properly vented away from occupied areas Carbon Monoxide (CO) is a colourless, odourless, highly poisonous gas that can kill in minutes. Carbon Monoxide poisoning can be caused by ANY fuel that burns or smoulders.

Watch out for the symptoms – • Mild headache • Dizziness • Nausea • Vomiting • Fatigue • Drowsiness •

Please read the safety guides here before you come.

Check List of things to bring with you – or buy when you get there!

• Entry ticket (including Early Bird ticket, car park pass, campervan pass)
• Money and cash card – keep these in a hidden and safe wallet or euro style money belt bag
• Sleeping Bag, pillow, blanket, mattress, air bed etc
• Tent
• Clothing for appropriate weather – check the long term weather forecast the day before you pack and to see if you need wellies, rain/sun hats, waterproofs etc
• Travel ticket home
• Camera (for personal use only. Telephoto lenses will not be allowed in the festival at all)
• Mobile phone and battery charger
• Sun cream
• Tin opener
• Tissues and loo roll
• Toiletries and towel
• Anti bacterial hand wash
• Torch
• Wet wipes
• Dry, clean socks
• Strong shoes
• Insect repellent
• Plasters
• Any medications that you need

Only bring what you can afford to lose. There is no way you can make a tent secure.

We would encourage you not to bring anything that would cause unnecessary rubbish. Clean up after yourself and have brilliant weekend.

Remember when packing that glass is not allowed on site. Make sure you have read the list of items not permitted on site and do not bring these with you.

Read through our Confiscation Policy and Festival Terms and Conditions for a list of the prohibited items which you are not allowed to bring onto site.

Click below to read Festival Republic's Festivals & Events T&Cs:

 - Ticket Terms and Conditions
 - Conditions of sale

Do not bring drugs to festival. You may be ejected from the event and may be handed over to the police.

Conditions of Entry
There will be NO RECEIPTS issued for any confiscated items. SO PLEASE DON’T BRING IT IF YOU DON’T WANT TO LOSE IT!

The following items may not be brought into the site through the campsite gates:

o Aerosols over 250ml 
o Air horns
o Alcohol in the possession of U18yr olds
o All gas canisters of any size (including nitrous oxide)
o Any goods for unauthorised trading
o Any goods with unauthorised Reading/Leeds Festival logos
o Any items which may reasonably be considered for use as a weapon
o Audio recorders
o Chinese lanterns
o Excessive amounts of alcohol
o Excessive amounts of cigarettes
o Excessive amounts of food
o Fireworks
o Flares
o Generators
o Glass bottles, jars, containers
o Illegal substances
o Legal highs
o Megaphones
o Portable laser equipment and pens
o Sound systems
o Unauthorised professional film or video equipment
o Unofficial tabards and reflective jackets
o Firewood and Alcohol after 6pm on Sunday evening only

All items will be confiscated. You may be body searched at the entrances and upon exit from the festival site. This is in line with crime reduction strategies with Thames Valley Police. 

Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities onsite may be searched.

As stated in the list above, excessive amounts of food, cigarettes and alcohol will be refused entry to the site. Please only bring enough for personal consumption.

No animals are allowed onsite at all, with the exception of registered guide dogs.

In addition to the items not allowed into the campsite, the following items will not be allowed into the arena through the arena entrance:

o Cans
o Disposable BBQs and permitted cooking stoves (see below)
o Drinks bottles **

You can either take these items back to your tent or use the left luggage facility, depending on their monetary value. If you refuse to do either, these items will be confiscated.

** Sealed plastic water/soft drinks bottles 500ml and under and food for personal consumption may be brought into the arena.

Cameras are normally permitted for personal use. Cameras with telephoto lenses will not be allowed through the Arena entrance. Professional cameras and video/audio equipment are strictly prohibited. Live video/audio recordings made without the permission of the artiste/promoter are prohibited.

You will be allowed to bring the following into the campsites:

o Aerosols less than 250ml
o Alcohol (not contained in glass bottles) in the possession of over 18yrd olds
o Cans
o Disposable BBQs
o Firelighter stoves
o Fitted gas canisters/cylinders in campervans
o Flags
o Green Heat base camp cooker
o Methylated spirit stoves
o Solid fuel stoves

Festivals are full of young, fun loving and like-minded people but beware they are also an easy patch for career criminals and opportunists who know how festival goers tick, and the Reading Festival is sadly no exception and so please read through the advice below and plan ahead for the event.

Festival Republic, the Reading Festival organisers, and Thames Valley Police (TVP) have teamed up together to provide information to both festival goers and parents alike that may help those who will be attending the Reading Festival this year.

If you need to contact Thames Valley Police to report a non-emergency crime or to provide information on a crime whilst attending the Reading Festival, please call 101.

If it is an emergency you can always call 999. It is an emergency if a crime is being committed, if there is a risk of injury or a risk of serious damage to property.

Emails to readingfestival@thamesvalley.pnn.police.uk will go directly to the TVP team who will be policing the festival. Festival-goers and parents can use this email in advance of the show, as well as during, to receive further advice from police officers who will actually be attending the event.

For further information, you can visit the TVP website here.

TVP will, as part of their on site presence will have an on site police station located at Piccadilly Circus, and they will be here during the event for anyone wishing to use it.

Thames Valley Police are providing TVP phone/wallet lanyards to help keep yours and festival-goers phones and wallets secure (and as a great event memento!). It’s a great opportunity to meet and get to know the police in your campsite.

As with each year, we are all keen to ensure that the festival-goers do what they can to prevent themselves from becoming victims of crime, and we have compiled the following festival savvy tips – some tips probably wouldn’t work anywhere else but at a festival!

1. VALUABLES

• Quite simply – please DON’T BRING THEM! Don’t be flash.  iPods, iPads, MP3 players, etc - you don’t need them here – there is enough going on for you to be entertained without them. If you have to bring them, please use the left luggage facility or the lockers rather then store them in your tent.
• Campsite Assistance Teams (CATs) in the campsites have UV pens that you can use to write your postcode or name onto any valuables for easy identification.
• Split your cash and cards into two hoards so that if one lot goes you have back up.
• Don’t carry anything valuable on a lanyard – unless it is kept hidden under a shirt or jumper.
• Don’t carry anything in back pockets – the event is busier than Oxford Street, especially at the stages, and chances are you have had a drink and so you will be less aware than usual and pick pockets love it. Pockets with zips are better.
• Don’t leave anything valuable in your car – maybe go and check on your car twice during the show? Shuttle boats are free for the green car park and the trip on the river is very nice. Leave your glove compartment empty and also open and empty.

2. CAMPSITES

• If you have any concerns about your safety in the campsites camp somewhere well lit, such as near a fire tower or by your zone manager’s caravan.
• Introduce yourself to campsite staff, show them where your tent is, stick a funny flag on it so it’s easy for them to see, and ask them to keep an eye out. They will.
• Introduce yourself to your neighbours and set up a neighbourhood watch system, it may sound naff but experience shows that the best and friendliest campsites are the ones with people in that make the effort to do so. More friends to party with too.
• Report anything or anyone suspicious to campsite staff – you can do this anonymously if you wish and that is what our staff are there for.
• Don’t put a padlock on your tent as this will invite thieves.
• Don’t bury your valuables by your tent as someone is bound to be watching.

3. PERSONAL SAFETY

• Make sure your mobile is charged up on a daily basis - in the early afternoon - so that it is ok for the night when it’s dark, the stages get busy and you are more likely to lose each other. The lockers on site will have inbuilt phone chargers, so please book one if you need them. Ask at either of the information tents for exact locations of these lockers.
• Plan ahead. Festival time is slow and it can take a long time to get from A to B.
• Keep your phone well hidden – how annoying would it be to lose all your contacts?
• Stay in groups and be tolerant of friends slowing you down.
• At night stay on the main roads in the campsites – don’t go exploring darker, quieter areas – you can do that in the day
• Arrange an easy meeting point with your mates before you get to the event, three times a day (e.g. 2pm, 6pm and 1am) and that you will be there if you get split up. No one likes to be left to have fun on their own for long.
• If you do become a victim of crime – DO NOT RESIST – give them what they want and make sure you get a good look at them or their clothes, so that when you report them we have a good head start.  Also, make a note of exactly where you are if you can – look out for loos, fire towers, unusual tents, what colour the bunting is and what the road name is, etc.
• The welfare tent is there for you. We also have an onsite police presence at Piccadilly Circus. These facilities are there to help you if you need it.

If you have an incident with a security guard, steward or any other member of our staff that you want to tell us about – please make a note of their tabard number, or the name on their pass. All of our festival staff wear a tabard, which will have the number in large on the back and in small on the front. Without this information we can do very little to identify them - we have over 3,000 people employed on the site, and despite some of the best descriptions, we cannot accurately pinpoint who you had an issue with.

Please don’t be alarmed by our advice – just be warned that it does happen to some people and we don’t want it to be you. Plan ahead.

Oh, and have the most memorable festival of your life for all the right reasons!

Further Crime Reduction advice can be found at the Thames Valley Police website.

Car keys, cash, credit cards, mobile phones, wallets, purses and other valuable items should be kept with you at all times, or placed in the on site lockers or left luggage tent. Or if you want to carry them around make sure you get one of the police’s free phone/wallet lanyards to secure it to you. Do not leave them in unattended vehicles or tents.

Large gatherings of people such as this can provide easy pickings for thieves. If you present them with easy opportunities, they will take them. If this is your first visit to Reading, check out our first timers guide, which details how to be safe on site.

If you are reporting the theft of a mobile phone you will be required to first contact your network provider and have the handset blocked. This will ensure that its use will be blocked across all UK networks even if the SIM card is changed, and will render it useless to the thief. A list of contact numbers for UK network providers is available at the Information and Welfare Tent.

If you need to contact Thames Valley Police to report a non-emergency crime or to provide information on a crime whilst attending the Reading Festival, please call 101.

If it is an emergency you can always call 999. It is an emergency if a crime is being committed, if there is a risk of injury or a risk of serious damage to property.

Please use the lockers and left luggage point near Reaper Bridge to store your belongings.

Who wants to be trampled on by someone twice their size?

We will be ejecting anyone right out of the arena who our staff believe have come over the barrier for fun. If any of our staff see that you come over for your safety, then you will be permitted back into the Arena once we have checked you over.

If you have come over for fun, you will be put out into the campsites and made to walk back down to the Arena entrances to come back into the Arena that way, the long way. You are likely to miss much of the band’s set that way too, which is not what you come to the event for. Please don’t crowd surf, it is dangerous and please also help us keep the numbers seen by the on site medics down.

Do not bring drugs to the Reading Festival. Our gate staff will be searching for many disallowed and illegal items, including drugs, and anyone found in possession of drugs will face rejection from the event at the gates and may be handed over to Thames Valley Police.

The dealing in or use of illegal drugs is not condoned by Festival Republic. It is illegal to take, to buy or to sell drugs. Drug enforcement laws are as applicable on site as anywhere else in the country. If you deal in drugs, it is likely that you will be arrested via security and handed over to Thames Valley Police.

There are covert police and security onsite who will take action as appropriate.

Neither anti-social nor illegal behaviour will be tolerated and participants will leave themselves liable for eviction from the site. Experimenting with drugs can lead to adverse reactions.

Drugs can kill. The crowds and the sheer size of the festival can be very frightening and disorientating and taking drugs could spoil your enjoyment of the event. If you do take drugs and you become ill, depressed or frightened please ask a steward to direct you to one of the many facilities on site which can help and support you, like our welfare tent in yellow campsite.

Herbal highs will not be sold on-site - we strongly recommend you do not buy or bring them in to the festival.

You may be body searched at the gates, at the Arena entrance and upon exit from the festival site. This is in line with crime reduction strategies with Thames Valley Police.
Persons suspected of carrying items which may be used in an offensive or dangerous manner, or carrying out illegal activities within the Arena or other parts of the site may be searched, evicted and/or arrested.

We have two ejection tents on site and a formal ejection policy for festival goers that are seen displaying, or inciting, inappropriate, offensive or illegal activity. Those evicted will not be re-admitted to the event and tickets will not be refunded. If you are ejected you will not be permitted back to your tent to collect your belongings. Instead, you will be offered a phone call to a friend on site who will have to pack your stuff down and take it home for you.

Unacceptable behaviour that can lead to eviction includes, but is not limited to -

• Illegal activity
• Offensive behaviour
• Throwing of objects in the direction of people
• Encouraging others to behave badly by incitement
• Preventing our security or emergency services reacting to a situation
• taking tents with the intent of burning them
• building large bonfires
• any fire in the campsites after 8pm on Sunday night

Security staff will take the ejectee to one of the ejection tents, where they will give our independent staff based in the tent their report. The evictee will then have their photo and personal details taken. They will be given the opportunity to make a statement, before any decision on their eviction is made.

Our staff will then assess the situation and decide whether to issue a warning and let them back in, or whether to take their wristband and get security to eject them from the event, or pass them to the police if appropriate.

If they are ejected, they will be escorted off site onto Richfield Avenue, will have to make their own way home, and they will not be permitted back into the event. They will not be permitted back to their tent to collect their belongings. Instead, they will be offered a phone call to a friend on site who will have to pack their stuff down and take it home for them.

We will be recording any such behaviour for evidential purpose using CCTV cameras around site and other recording devices.
 
Your coming to site will be deemed as your acceptance of this and the footage will be given to the police for court purposes.

They may look amusing coming over and running from security but you have to ask yourself what are they doing and why? 

They haven’t paid like you have. They probably don’t have a tent so they aren’t planning to hang around. They won’t have a wristband or ticket and so they won’t get into the arena, which means that they will be hanging out with nothing constructive to do by your tent.

Report them please, for everyone’s safety and to keep tent thefts and other crimes down.

When you report a lost item to Lost Property onsite, you will be issued with a festival lost property reference number.

Alternatively, if you have arrived home and found you are missing something, please email lostproperty@wavesltd.org with as much detail as possible with your details and we will get back to you as soon as we can, or write to the address below:

Waves, Reading 2013
PO Box 150,
Droitwich Spa,
WORCS
WR9 0WX

We have an on site fire team of retained fire fighters who are fully equipped to deal with any fires. Alongside this, there are fire observation towers with spotter stewards on top located around the campsites and car parks, keeping an eye out for fires and incidents.

There are fire extinguishers located throughout the site and many of the stewards and security staff have been trained in fire safety and the use of fire equipment in addition to the onsite fire fighting team. Many of our campsite staff will also have been trained and will be using some of our fire extinguisher water backpacks.

NO fires are allowed in the main arena at all and we are likely to be prosecuted for any seen, so please help the event by just having your campfires in the campsites where they belong (see below what we mean about ‘campfires’ and our Sunday night policy information on restrictions).

Bonfires are not permitted anywhere. Anyone seen creating a bonfire or a fire in the arena will be subject to being evicted from the site on the spot.

Campfires i.e. a small fire that is below knee-height, less than one-pace wide and made of clean fuel, will be allowed in the campsite, provided they are looked after responsibly and should not be in a position that is a danger to any structure or person and not blocking any roads. They will be monitored and will be put out if they exceed these limits.

No campfires will be permitted anywhere on site after 8pm on Sunday night. Any campfires that are started after this time will be extinguished.

We have a firewood trader on site so that you can buy clean wood for your small campfires. Clean firewood will be on sale until 6pm Sunday evening.

Burning tents, metal poles, wellies, sleeping bags, plastic, rubbish, unwanted items etc is not only dangerous, but produces toxic fumes. Please do not burn them when we can put them to good use in the future by handing them in at Recycling Points.

A few other good pointers:

• Candles are plain dangerous; torches are far less of a fire risk in and around tents.
• Watch out for flying embers and sparks, as they could start a fire, even from some distance.
• Never use petrol or paraffin to start or revive a fire.
• If you cook, always do it outside, ensure that there is constant supervision and keep well away from any flammable materials.

The zone manager in your campsite will be able to help you on any fire issues or questions you may have.

Fireworks are not allowed onsite.

Following the Fireworks Act 2003, it is an offence to set off fireworks after 11pm at night.

Flares are also prohibited.

Look after yourself. Don’t overdo it, and most importantly, look out for others.

There is no official meeting point, so when you get to the festival agree with your group on a location and two set times during the day to meet up at any/all of them and/or in the event that you get split up during the weekend.

The site is a farm with livestock year round, so make sure you use the water points around the site to wash your hands regularly, especially before you eat.

Reading Festival takes place on uneven farmland with stone tracks and metal track ways. Take care, especially at night. Strong shoes for walking are a good idea – as is a torch after dark.

Please do not climb on any trees on site. It is dangerous.

Please don’t drop cigarette butts or bottle tops as the site is normally home to horses and cattle.

Illegal drugs are no more legal onsite than off. Herbal highs will not be sold on-site - we strongly recommend you do not buy or bring them in to the festival. Read our section on Drugs.

Give any passing security or emergency vehicles plenty of space to pass and don’t jump or ride on vehicles.

Prolonged exposure to high volume noise can cause severe hearing damage.

Serious sunstroke, sunburn or cancer can be caused by the sun on unprotected skin.

We have a Challenge 21 policy on site and our bar staff will always ask for a proof of age ID whenever a customer appears to be under 21 – so if you think there is a chance you may be asked, best bring some photo ID. It is down to you to prove that you are over 18. If you are lucky enough to look young, try out our Over 18’s wristband which can then be used at all the Bars. For more information on this, please visit our Over 18s Wristband section.

Anti-social and illegal behaviour will not be tolerated: Eviction, and arrest without return will be the outcome.

There's alot going on at the festival. Don't get distracted and leave your belongings lying around.

In addition to our gas canister and cylinder policy we will not be permitting aerosols over 250ml in size onto site. This is for the same reasons as our gas canister policy, so please also help us with this and keep the campsites a safer place.
Introduced in 2009, the safety of festival-goers is very important to us and banning gas canisters and cylinders worked very well, and we will continue it for 2013.

We suggest that if you want to cook outside your tent that you bring disposable BBQ’s only. They are also available at the nearby supermarkets. Anyone seen with canisters or cylinders will be ejected from site. Please help up with this, plan ahead and have a great camping experience.

Please check out the guides provided by the NHS and the Gas Safety Register HERE

The caravan and campervan ticket holders in white campervan field only will be permitted to bring in gas containers up to the limit of 6kg.

NOT ALLOWED:
GAS CANISTERS (any size)
NITROUS OXIDE
PETROL BURNER
ANY FORM OF AEROSOL OVER 250ml

ALLOWED:
SOLID FUEL STOVES
DISPOSABLE BARBEQUES
FIRELIGHTERS / FIRELIGHTER STOVES
METHYLATED / “TRANGIA” SPIRIT STOVES

We recommend the Green Heat base camp cookers and fuels. You can buy these from camping shops or online.

Please note that out hospital is now located in our Yellow campsite, on Baker Lane.

The on site hospital is open to the public. You can go here for any medical issues that you may have and if they cannot treat you here they may, if appropriate, arrange a transfer for you to the local hospital.

Please do use this on site hospital, rather than go direct to the local hospital (Royal Berkshire), as on site they have a huge range of services and staff including - A&E doctors, ITU nurses, paramedics, psychiatry including specialists in drug misuse, dispensary with qualified pharmacists, physiotherapy, podiatry and emergency dentistry etc.

They are also equipped to provide resuscitation, minor casualty, general practice/first aid and assessment/observation facilities with transfer to definitive care as required.

There is a first aid point in White campsite as well, who will be able to help with any medical problem you may have, or transport you to the on site hospital if appropriate.

The Arena has a roving patrol of paramedics and first aiders. Remember, if you or a friend needs urgent medical attention to tell a nearby steward who will be able to help you.The Arena has a roving patrol of paramedics and first aiders. Remember, if you or a friend need urgent medical attention to tell a nearby steward who will be able to help you.

Overindulgence in alcohol or drugs can have an indirect as well as direct health effects. Falls and trips are more common, as is other risky behaviour such as unprotected sex.

Play it safe and always use a condom. If you forget to bring any with you to keep in your tent then the Welfare tent have some spares.

There is a chemist on site in the hospital tent where you can buy emergency ‘morning after’ contraception, but using condoms is more affordable, better for your health, and offers protection against disease as well as pregnancy. If you are on the pill, remember to bring them with you.

The Reading Festival is a weekend of huge fun and entertainment. We don’t want that experience spoiled by anything happening to you, your stuff or other festival-goers, so we’re offering this advice to help the weekend go with a swing and not a bump. Please also keep your eye out for other festival-goers that appear to be lost, vulnerable or wandering about on their own – please help them sensitively. Crime does happen on site and we all need to be vigilant at all times.

Most people are here to have a great time and make new friends, but there may be some people who might take unfair advantage of the relaxed atmosphere. The festival is the size of a small town and you need to take the same precautions as you would on any other night out. If you meet someone new, invite them to join your group. If you want to see them on your own, follow these basic rules:

• Meet somewhere public and start off with some other friends so people know who you’re with.
• Make a plan to meet up later so your friends can be sure you’re OK.
• Keep your wits about you – that means not drinking too much or taking other substances. After all, if you meet the love of your life, you’ll want to remember something about it!
• Learn the layout of the site, particularly your camping area so you can find toilets and stewards without wandering about.
• Pick your camping spot carefully: somewhere with a landmark which you can find at night. If you are girls alone, try to keep to busier areas.
• Get to know the people who are camped around you: it makes for a nicer vibe. You also come to know who’s meant to be going in and out of those tents and vice versa with your tent.
• Carry a torch with you, keep your mobile on and look out for your mates. It’s always more fun in a crowd and you help keep them safe just like they help you .
• There are plenty of festival staff here to help.  Don’t be worried about asking us for directions or to report something or someone you are worried about.
• Be really clear about what you say yes or no to, and don’t get pressured into doing anything or going anywhere that you don’t feel comfortable about. Don’t worry about walking away.
• Don’t leave your valuables in your tent and keep an eye on your phone. Use one of the Thames Valley Police lanyards for your phone/wallet, or use pockets with zips. Particularly if you are in the crowd watching the acts on the stages.
• Use left luggage for anything of value that you can’t bear to lose.

Enjoy the event and keep your wits about you, or at least ask a good friend to!

There will be use of laser/strobe lights at the event, preceded by stage announcements. Anyone affected by these should allow ample time to leave the area; bearing in mind movement through the crowd can be slow.

Thames Valley Police are providing free Reading Festival/TVP phone/wallet lanyards to help keep yours and festival-goers phones and wallets secure (and as a great event memento!). It’s a great opportunity to meet and get to know the police in your campsite. They are also available from the on site police station in Piccadilly Circus.

You must get everyone out of the tent, evacuate the area as quickly as possible and get help from the nearest steward or security who will call the on site Fire Team.

In the campsites, you can go to the nearest Fire Tower (situated in the campsites and easily visible). In the unlikely event that you cannot find a member of security or steward nearby, then please dial 999.

You may discover a fire in its very early stages and think that you can deal with it yourself. The first thing that you should remember is that fire spreads very quickly. Even a small contained fire can quickly spread, producing smoke and fumes which can kill in seconds.

If you are in any doubt, do not tackle the fire, no matter how small. You can put yourself at risk by fighting the fire. If in doubt, get out, get the on site Fire Team out and stay out.

Many people put out small fires quite safely. However, some people die or are injured by tackling fires which are beyond their capabilities.
Here is a simple fire code to help you decide whether to put out or get out -

• Only tackle a fire in its very early stages.
• Always put your own and other peoples safety first.
• Make sure you can escape if you need to and never let a fire block your exit.
• Fire extinguishers are only for fighting a fire in its very early stages. Never tackle a fire if it is starting to spread or has spread to other items nearby.
• Around 70% of fire deaths are caused by people being overcome by smoke and fumes.

Zone Managers are permanently situated within the campsites, either at their cabin or on patrol with their DC and CAT staff, ensuring everyone is having a safe and fun time.

Their cabin or caravan will hold all the most up-to-date information on running orders, a large site map and useful information.

Get to know the Zone Manager in your coloured campsite and do let them know if you are concerned with someone’s behaviour, if any of the facilities are not working, or if you require any information.