Personal Safety

Zone Managers

Festival Republic Zone Managers are situated in each of the coloured zones, covering 24 hours and are there to help you out! They are also the manager for that zone, looking after the security and stewarding teams as appropriate. 

They have a campsite office which contains all the most up-to-date information on running orders, a large site map and useful information.

Get to know your nearest Zone Manager – they’re there to help so if anything was to go wrong, or if someone’s behaviour is worrying you, you can always let them know so they can take the appropriate action. 

Anti-Social Behaviour

We have a formal eviction policy for festival-goers who are seen displaying, or inciting, inappropriate, offensive or illegal activity. This includes any anti-social behaviour. 

Anyone that is evicted for anti-social behaviour such as deliberately starting large bonfires, throwing missiles at other festival goers and/or staff, throwing dangerous items onto fires, and/or inciting other festival-goers to act in such a manner will receive a life time ban to all festivals that Festival Republic and Live Nation promote including Download.

Their details will also be passed on to Thames Valley Police.

If you’re concerned by someone’s behaviour, or have any other concerns, please ensure you speak to a member of security or stewarding staff. They all wear our high visibility jackets with unique numbers (worthwhile remembering for future reference). They will be able to investigate and deliver any appropriate action upon review. 

Please take the time to read our Eviction Policy.

Carbon Monoxide

To help revellers stay safe and have fun, NHS Choices and the Gas Safe Register have published separate safety guides offering practical tips on how to stay festival safe when using disposable barbecues or any type of camping stove.

Never take a portable barbecue – or lit charcoal – into an enclosed space like a tent or caravan. Make sure exhaust from generators is properly vented away from occupied areas Carbon Monoxide (CO) is a colourless, odourless, highly poisonous gas that can kill in minutes. Carbon Monoxide poisoning can be caused by ANY fuel that burns or smoulders.

Watch out for the symptoms 

  • Mild headache
  • Dizziness
  • Nausea
  • Vomiting
  • Fatigue
  • Drowsiness

Please read the safety guides here before you arrive at the festival.

 

Checklist Of What To Bring

This could be your very first Reading, or perhaps your 20th! Either way, this handy checklist is here to help you pack the best way possible for the event.

  • Entry ticket (remember any Early Bird, car parking or campervan passes)
  • Money and cash card – keep these hidden in a safe wallet, aeuro style money belt bag or one of our branded waterproof lanyard pouches!
  • Sleeping bag, pillow, blanket, mattress, air bed, etc
  • Tent
  • Appropriate clothing for differing weather – check long term weather forecasts the day before you pack and see if you need wellies, rain/sun hats, waterproofs, etc
  • Travel ticket home / filled up on fuel
  • Camera (see restrictions)
  • Mobile phone and battery charger
  • Sun cream
  • Tin opener
  • Tissues and toilet roll (we are not issuing free toilet roll in the campsites this year)
  • Antibacterial hand wash
  • Torch (and spare batteries!)
  • Wet wipes
  • Dry, clean socks and underwear!
  • Strong sturdy shoes
  • Insect repellent
  • Plasters and any medications you may need (girls, remember if you’re on the contraceptive pill to bring it!)

We recommend that you only bring what you can afford to lose. After all – there is no way you can make a tent secure (and putting a padlock on your tent can attract the attention of those who think you have something of interest inside!!) 

Crime Prevention

It only takes a few key actions to help prevent crime happening to you.

Anything such as car keys, cash, credit cards, mobile phones, wallets, purses and other valuables should be kept on you at all times, or placed in the pre-bookable onsite lockers or in the left luggage tent. If you do decide to carry these on your person, make sure you check out getting a free waterproof phone/wallet pouch from Thames Valley Police to secure it to you. Do not leave them in unattended vehicles or in your tent.

Large gatherings can provide easy pickings for thieves. If you provide them with easy opportunities, they may take them. If this is your first visit to Reading Festival, make sure you check out our first timers guide for loads of helpful tips.

Mobile Phone Theft

If your phone does get stolen, you are first required to contact your network provider and have the handset blocked. This will ensure that its use will be blocked across all of the UK networks even if the SIM card is changed, rendering it useless to the thief. A list of contact numbers for the UK network providers is provided at the Information tent. We advise that when not using your phone you keep it immobilised and somewhere safe, such as the lockers on site, or on your person in the phone pouches available.

Pickpockets and tent thefts are the most common crime on site. Ensure you make use of all the availability facilities and only bring what you have to. Do not bring anything you couldn’t bear to lose, just in the event the worst happens.

If you need to contact Thames Valley Police to report a non-emergency crime or to provide information on a crime whilst attending the Reading Festival, please call 101.

If it is an emergency you can always call 999. It is an emergency if a crime is being committed, if there is a risk of injury or a risk of serious damage to property.

Fence Jumpers

Sure, they look amusing coming over and running away from our security… but at the end of the day, you have to wonder, what are they doing here and why?

They haven’t paid like you, or your friends have. They won’t have a tent, so they aren’t planning to hang around. They won’t have any wristband or ticket, so they can’t get into the Arena. So this means, all they will be able to do, is hang around your tent. Your friends’ tent. Other peoples’ tents. With nothing to do. 

Report them please, for everyone’s safety and to keep tent thefts and other crimes down.

Festival Drugs Policy

DO NOT BRING ANY ILLEGAL OR ‘LEGAL’/’HERBAL’ DRUGS TO THE FESTIVAL. ANYONE FOUND IN THE POSSESSION OF DRUGS WILL FACE REJECTION FROM THE EVENT AT THE GATES AND HANDED OVER TO THAMES VALLEY POLICE.

Our gate staff will be searching for many disallowed and illegal items, including illegal and legal highs/herbal drugs. As per our terms and conditions, you may be bag searched upon entry and exit of the event. This is in line with crime reduction strategies with Thames Valley Police.

The dealing in or use of illegal drugs is not condoned by Festival Republic. It is illegal to take, to buy or to sell drugs. Drug enforcement laws are as applicable on site at the festival, as anywhere else in the country. If you deal in drugs, it is likely that you will be arrested via security and handed over to Thames Valley Police.

There are covert police and security onsite who will take action as appropriate.

Remember that experimenting with drugs can lead to adverse reactions, meaning you could participate in anti-social or illegal behaviour whilst under the influence. This will not be tolerated and you will find yourself liable for eviction from the site.

Adverse reactions can also be extremely disorientating and frightening, especially with the large crowds and stage effects, as well as some severe reactions being fatal. Do not spoil your enjoyment of the event or risk your health by doing drugs.

If for some reason you decide to take drugs and you do become ill, depressed or frightened, make sure you ask a steward to direct you to our welfare tent on Baker Lane in the Yellow campsite. If someone you are with has a bad reaction and requires medical assistance, advise a steward immediately and advise what they have taken – you could save your friend’s life, which is miles better than dumb pride.

Legal and herbal highs

If you look at the packaging you will see that legal/herbal highs are sold with “not for human consumption” marked on the packet. There is good reason for this - their contents are toxic, even the plant based ones, they are untested on humans and they do kill.   68 people died from taking them in 2012

We don’t sell them on site and we ban them from the event, as they are unpredictable and can be dangerous.   

Our medics and the local hospital may not know how best to treat you, as it may not be clear what you have digested.

Please don’t be fooled that they are safe to bring to the event. 

Persons suspected of carrying items which may be used in an offensive or dangerous manner, or carrying out illegal activities within the Arena or other parts of the site may be searched, evicted and/or arrested.

Festival Hospital

Our onsite hospital is located on Baker Lane in Yellow campsite. Remember, in ANY emergency medical situation; contact your nearest steward or security in order to get a paramedic response to your location.

The hospital is open to the public and you can go here for any medical issues that you may have. If you happen to have something which they cannot treat you for, they may transfer you to the local hospital.

We completely recommend you use our onsite hospital, rather than going direct to the local hospital (Royal Berkshire). They have a huge range of services on site, including: -

  • Accident and Emergency doctors
  • ITU nurses
  • Paramedics
  • Psychiatry (including specialists in drug misuse)
  • Dispensary with qualified pharmacists
  • Physiotherapy
  • Podiatry
  • And many more…  such as providing resuscitation, minor casualty, general practise/first aid and assessment/observation facilities with transfer to definitive care as required.

We’ve also got a minor injuries unit based in White campsite, which will help if you are out away from the main site. They can help transport you to the main hospital onsite if required.

Our Arena also has a roving patrol of paramedics and first aiders, as well as a small first aid point at the Arena Information Point. Remember, if you or a friend needs urgent medical attention to tell a nearby steward who will be able to help you. 

Fireworks & Flares

Fireworks are not permitted onsite. 

Flares are also prohibited. Do not try to bring them on site. 

No Crowd Surfing

Who wants to be trampled on by someone twice their size?

We will be ejecting anyone right out of the arena who our staff believes have come over the barrier for fun. If any of our staff see that you come over for your safety, then you will be allowed back into the Arena once our medics have checked you over.

If you have come over for fun, you will be put out into the campsites and made to walk back down to the Arena entrances to come back into the Arena that way… the long way. You are likely to miss most of your band’s set that way too, which is not what you come to the event for. 

Please don’t crowd surf, it is dangerous and please also help us keep the numbers seen by the onsite medics down. 

Reduce The Risk Of Crime

Festivals are full of young, fun loving and like-minded people but beware they can also be an easy patch for career criminals and opportunists who know how festival goers tick. Unfortunately, Reading Festival is no exception to this, so please read through the advice below and plan ahead for the event. Pickpockets and tent thefts are the most common crime on site, so ensure you take good care to look after yourself, your friends and your belongings.

Festival Republic, the Reading Festival organisers, and Thames Valley Police (TVP) have teamed up together to provide information to both festival goers and parents alike that may help those who will be attending the Reading Festival this year.

If you need to contact Thames Valley Police to report a non-emergency crime or to provide information on a crime whilst attending the Reading Festival, please call 101.

If it is an emergency you can always call 999. It is an emergency if a crime is being committed, if there is a risk of injury or a risk of serious damage to property.

Emails to [email protected] will go directly to the TVP team who will be policing the festival. Festival-goers and parents can use this email in advance of the show, as well as during, to receive further advice from police officers who will actually be attending the event.

TVP will, as part of their onsite presence will have a police station located at Piccadilly Circus, where they will be stationed during the event for anyone wishing to speak to them.

Every year, Thames Valley Police provide a limited number of free event branded TVP phone/wallet waterproof pouches  to help keep your phones and wallets secure (which we think is a great event memento!). It’s a great opportunity to meet and get to know the police in your campsite.

As with each year, we are all keen to ensure that the festival-goers do what they can to prevent themselves from becoming victims of crime, and we have compiled the following festival savvy tips – some tips probably wouldn’t work anywhere else but at a festival!

1. VALUABLES

  • Really simple – Don’t bring them!!! Don’t be flash. Things like iPods, iPads, MP3 players, etc – you just don’t need them here! There is plenty going on for you to be entertained without them. If you absolutely have to bring them, please our left luggage facilities, or the lockers, than storing them in your tent. Make sure phones are immobilised (especially if you lose it or it gets stolen, so that no one else can use your phone).
  • Campsite Assistance Teams (CATs) in the campsites have UV pens that you can use to write your postcode or name onto any valuables for easy identification
  • Split your cash and cards up into two hoards so that if one lot goes you have a backup. Also put the emergency lost/stolen cards number in your phone for easy access
  • Don’t carry anything valuable around on your festival lanyard unless it is kept hidden under a shirt or jumper
  • Don’t carry anything in your back pockets – this event is even busier than Oxford Street, especially down at the stages. If you’ve had a drink, you could be less aware than normal and with bulky crowds you may not notice anyone dip into your pockets. Pickpockets absolutely love it, so don’t give them the opportunity. Pockets with zips are even better.
  • Don’t leave anything valuable in your car – it is worthwhile going and checking in on your car twice during the show. After all, if you’ve parked in Green car park the shuttle boats are free and the river trip is lovely! White is a nice walk and has a lovely bar serving real ales, so worth stopping by (but obviously not en route home!). Leave your glove compartment empty and open.

2. CAMPSITES

  • If at any point you have any concerns over your safety in the campsites, make sure you speak to a member of staff or your zone manager. It is worthwhile camping somewhere well lit, such as near a fire tower or by your zone manager’s office.
  • Introduce yourself to the staff in your zone, show them where you’re camping and ask them to keep an eye out. They will. You can even stick a funny flag on it, to make it easy to spot.
  • Introduce yourself to your neighbours as well – set up a neighbourhood watch system. It may feel very 90s and naff, but the experience you’ll get from making the friends and feeling more reassured that everyone is looking out for each other is second to none. It is one of the best and friendliest campsites to have.
  • Report absolutely anything or anyone suspicious or anyone who is concerning you with their behaviour to campsite staff – you can do this anonymously and this is what our staff are there for
  • Don’t put a padlock on your tent as it’ll be like an invite to thieves
  • Don’t bury any valuables by your tent either – there are so many people on site, someone is bound to be watching.

3. PERSONAL SAFETY

  • It’s always worthwhile making sure your mobile is topped up on a daily basis – in the early afternoon preferably – so that it works at night, when it’s dark. The stages get very busy and you are more than likely to lose your friends. The lockers on site have inbuilt phone chargers, so it is worth booking one in advance.
  • Plan ahead. Festival time seems to go by so fast when you’re having fun, but the actual time it takes to walk from stage to stage, or to meet with someone is completely different and you don’t want to miss all the action or keep your friends waiting.
  • Always always keep your phone well hidden. How annoying would it be to lose all your contacts? Or photos? We have a branded waterproof phone pouch this year to help you keep this safe, with space to also hold any train tickets, cards, etc!
  • Stay in groups and be tolerant of the friends who may be slowing you down.
  • At night, try to stay on the main roads in the campsites. Don’t go exploring into darker, quieter areas on your ownArrange an easy, recognisable meeting point with your mates before you get to the event, then try and meet up three times a day (such as 1pm, 6pm, 1am) and make sure you are there if you get split up. No one ever likes to be left to have fun on their one for that long!
  • If you do happen to become a victim of crime – DO NOT RESIST. Give them what they want and make sure you get a good look at them, their clothes, their face, so that you when you report them we have a good head start. Also, make a note of exactly where you are if you can – look out for toilets, fire towers, unusual tents, road name, traders, etc.
  • The welfare tent is always there for you. We also have an onsite police presence on site at Piccadilly Circus. These facilities are there for you to help you at any time. Make sure you use them if you need to.

If your experience is related to any member of staff please ensure you try to get their tabard number as priority. The following list is what we need to be able to try and pinpoint who was exactly involved:

1. Tabard number (and colour of the tabard)

2. Location of incident,  for example “by Fire tower Y2, by the Radio One tent” etc

3. Time of incident or what band was on at the time

4. Description of the staff member

5. Your concise and straight account of incident

6. And if possible a witness statement

Unfortunately, without these details we are simply unable to look into any incident as there is insufficient information. This becomes more crucial when it involves a member of our staff – with over 3,000 on site, it can be extremely difficult and even impossible to pinpoint who was involved or assisted with your issue if we do not have this kind of information.

Please do not be alarmed by our advice. We just want to ensure you are warned that sometimes, these things happen and we really don’t want it to happen to you.!

Further Crime Reduction advice can be found at the Thames Valley Police website.

 

Safe Sex

Overindulgence in alcohol or drugs can have indirect as well as direct health effects. Falls, trips and other accidents become more common, especially as most people can feel invincible when they’re not – but most don’t even consider the other risky behaviour such as unprotected sex. 

Whilst you can buy emergency hormonal contraception (the ‘morning after pill’) from our on site chemist in the hospital, it isn’t free and doesn’t protect from STIs. Far better to arrive at a festival with some condoms in the rucksack or to pick some up from the Welfare tent! And if you are on the pill, remember to bring them with you.

Stay Safe Message

The Reading Festival is a weekend of huge fun and entertainment. We don’t want that experience spoiled by anything happening to you, your stuff or other festival-goers, so we’re offering this advice to help the weekend go with a swing and not a bump. Please also keep your eye out for other festival-goers that appear to be lost, vulnerable or wandering about on their own – please help them sensitively. Crime does happen at the festival and we all need to be vigilant at all times.

People are here to have a great time and make new friends, but there may be some people who might take unfair advantage of the relaxed atmosphere. The festival is the size of a small town and you need to take the same precautions as you would on any other night out. 

If you meet someone new, invite them to join your group. If you want to see them on your own, follow these basic rules:

  • Meet somewhere public and start off with some other friends so people know who you’re with.
  • Make a plan to meet up later so your friends can be sure you’re OK.
  • Keep your wits about you – that means not drinking too much or taking other substances. After all, if you meet the love of your life, you’ll want to remember something about it!
  • Learn the layout of the site, particularly your camping area so you can find toilets and stewards without wandering about.
  • Pick your camping spot carefully: somewhere with a landmark which you can find at night. If you are girls alone, try to keep to busier areas.
  • Get to know the people who are camped around you: it makes for a nicer vibe. You also come to know who’s meant to be going in and out of those tents and vice versa with your tent.
  • Carry a torch with you, keep your mobile on and look out for your mates. It’s always more fun in a crowd and you help keep them safe just like they help you.
  • There are plenty of festival staff here to help.  Don’t be worried about asking us for directions or to report something or someone you are worried about.
  • Be really clear about what you say yes or no to, and don’t get pressured into doing anything or going anywhere that you don’t feel comfortable about. Don’t worry about walking away.
  • Don’t leave your valuables in your tent and keep an eye on your phone. Use one of the Thames Valley Police lanyards for your phone/wallet, or use pockets with zips. Particularly if you are in the crowd watching the acts on the stages.
  • Use left luggage for anything of value that you can’t bear to lose.

Enjoy the event and keep your wits about you, or at least ask a good friend to. 

Strobe Lighting & Lasers

There may be strobe lighting and lasers used at the festival. Those affected by lighting effects should allow sufficient time to leave the crowd before the effects begin.

Tips On Looking After Yourself

Remember: Look after yourself. Don’t overdo it.

Arrange an easy, recognisable meeting point with your mates before you get to the event, then try and meet up three times a day (such as 1pm, 6pm, 1am) and make sure you are there if you get split up. No one ever likes to be left to have fun on their one for that long. 

Reading Festival's site is a farm with livestock year round, so make sure you use the designated water points around the site to wash your hands regularly, especially before you eat. Antibacterial gel is also helpful to carry around to be safe. 

Reading Festival takes place on uneven farmland with stone tracks and metal track ways. Take care, especially at night. Strong shoes for walking are a good idea – as is a torch after dark. Don’t forget some spare batteries. 

Please do not climb on any trees. It is dangerous.

Please don’t drop cigarette butts or bottle tops as the site is normally home to horses and cattle.

Illegal drugs are no more legal at the festival than off. Herbal highs will not be sold at the festival - we strongly recommend you do not buy or bring them in to the festival. You will be evicted from the event and may be handed over to the police. Read our section on Drugs and get festival-savvy 

Give any passing security or emergency vehicles plenty of space to pass and don’t jump or ride on vehicles. For all you may know, they may be responding to a serious medical issue and time is critical. 

Prolonged exposure to high volume noise can cause severe hearing damage. Make sure you wear ear plugs. 

Serious sunstroke, sunburn or cancer can be caused by the sun on unprotected skin. Bring sunscreen and apply regularly. 

We have a Challenge 21 policy on site and our bar and cigarette staff will always ask for a proof of age ID whenever any customer appears to be under the age of 21. Proof of being 18 years of age will be required before you are able to buy alcohol. If there is any doubt on the age of the customer and there is no photo ID to support the age, then they will be refused service. If you are lucky enough to look young, consider trying out our Over 18s wristband which can then be used at all the bars, cigarette stalls and the campsite supermarkets. 

Anti-social and illegal behaviour will not be tolerated: Eviction, and arrest without return will be the outcome.

CHEMIST/PHARMACY

The festival medics will have a dispensary facility at the main medical tent.

Burns

We’re providing more information on what to do in case someone gets burnt on site.

In the event that you, or a friend, have an accident and have burns, you should look to apply water to the area and contact a member of staff immediately. They will have the relevant medical equipment necessary to help with a first response, as well as contact the medics for further care. Make sure you advise the staff about what has happened and what caused the burn, plus any further details you may know such as any allergies or prior medical history which may be helpful. 

New for 2014

We’ll be promoting our Gas Canisters policies more on site – remember, we don’t allow any size of gas canister or nitrous oxide, petrol burners or aerosol over 250ml onto site. We provide a list of permitted stoves in our camping information section, so please check before you bring something along as you may lose it!

Never throw gas canisters or cylinders on fires. It may seems like fun, but the repercussions can be dangerous, sometimes fatal.

We’re providing more information on what to do in case someone gets burnt on site. In the event that you, or a friend, have an accident and have burns, you should look to apply water to the area and contact a member of staff immediately. They will have the relevant medical equipment necessary to help with a first response, as well as contact the medics for further care. Make sure you advise the staff about what has happened and what caused the burn, plus any further details you may know such as any allergies or prior medical history which may be helpful.

Legal and herbal highs

If you look at the packaging you will see that legal/herbal highs are sold with “not for human consumption” marked on the packet. There is good reason for this - their contents are toxic, even the plant based ones, they are untested on humans and they do kill.   68 people died from taking them in 2012
 
We don’t sell them on site and we ban them from the event, as they are unpredictable and can be dangerous.   
 
Our medics and the local hospital may not know how best to treat you, as it may not be clear what you have digested.
 
Please don’t be fooled that they are safe to bring to the event. 

Tips On Looking After Your Friends & Belongings

We’ve given you plenty of advice to look after yourself as number one, but don’t forget your friends and other members of your family who are there with you. Keep an eye on your entire group and if something happens, be the festival-savvy one who knows what to do and who to inform. You could make all the difference in the event of an issue occurring. 

Hopefully, you’ll just use all the advice you’ve learnt from here to have an absolutely amazing time at the event, but in the event that something happens, you’ll know what to do.

There's a lot going on at the festival. Don't get distracted and leave your belongings lying around – it only takes a few seconds for someone to grab and run. 

FRIENDS

·     Stick with them and plan a place to meet up twice a day if you get separated.

·     If you have a tendency for trips to the loo in the night make sure you know exactly where it is beforehand, or take your mate with you so you don’t get lost.

·     If you can’t find a friend, or the ones you came with, and are fed up and upset go to the Welfare tent in yellow campsite, or visit the Samaritans in Yellow campsite. They are there to help people like you, so don’t feel silly. They are there as there is demand for them, so don’t be afraid to use them.

What Not To Bring

We've got some conditions that you need to know about before you come to the festival. Have a read of what you can't bring below; our Confiscation Policy is important. It helps us to keep the festival safe and makes sure that all of you guys have an awesome time.

Remember to check out our Festival Terms and Conditions before you pack for the event. 

Any items we take away from you will be destroyed and not returned after the festival, so please don’t bring anything that we list below if you don’t want to lose it!

The following items cannot be brought into the festival through the campsite gates – that means they’re not allowed on our festival site at all:

  • Aerosols over 250ml
  • Air horns
  • Alcohol in the possession of under 18 year olds
  • All gas canisters of any size (including nitrous oxide)
  • Any goods for unauthorised trading
  • Any goods with unauthorised Reading/Leeds Festival logos
  • Any items which may reasonably be considered for use as a weapon
  • Audio recorders
  • Chinese lanterns
  • Excessive amounts of alcohol
  • Excessive amounts of cigarettes
  • Excessive amounts of food
  • Fireworks
  • Flares
  • Generators
  • Glass bottles, jars, containers
  • Illegal substances
  • Legal highs
  • Megaphones
  • Portable laser equipment and pens
  • Sound systems – this includes any equipment with speakers
  • Unauthorised professional film or video equipment
  • Unofficial tabards and reflective jackets
  • Firewood and Alcohol after 6pm on Sunday evening only

If you bring any of the above items into the festival, they will be taken away from you.

You may be body searched when entering and leaving the festival site. This is in line with crime reduction strategies with Thames Valley Police. Anyone suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities at the festival may also be searched.

As stated in our list above, excessive amounts of food, cigarettes and alcohol will be refused entry to the site. Please only bring enough for just you and your friends.

No animals are allowed at the festival at all, apart from registered guide dogs.

We often get asked about what is allowed as we know the above can seem daunting and confusing, so we’ve made a helpful guide below of what will be allowed through our campsite gates:

  • Aerosols less than 250ml
  • Alcohol (not allowed in glass bottles) in the possession of over 18yr olds
  • Cans
  • Disposable BBQs
  • Firelighter stoves
  • Fitted gas canisters/cylinders in campervans
  • Flags
  • Green Heat base camp cooker
  • Methylated spirit stoves + one spare small bottle of meths spirit
  • Solid fuel stoves
  • Umbrellas

While the short list above are allowed into our campsites, there are some which are not allowed into the Arena where the stages are. These are as follows:

  • Cans
  • Disposable BBQs and permitted cooking stoves (see below)
  • Drinks bottles **
  • Umbrellas

You can either take these items back to your tent or use the left luggage facility near Reapers Bridge. If you refuse to do either, these items will be taken away.

** Sealed plastic water/soft drinks bottles 500ml and under; and food for personal consumption may be brought into the Arena.

Cameras are normally permitted for personal use. This now includes digital cameras with a detachable lens. Professional cameras and video/audio equipment are not allowed. Live video/audio recordings made without the permission of the artiste/promoter are are also forbidden.

What You Should Do If You See A Fire

You must get everyone out of the tent, evacuate the area as quickly as possible and get help from the nearest steward or security who will call the onsite Fire Team. Do not hesitate. 

In the campsites, you can go to the nearest Fire Tower (situated in the campsites and easily visible). In the unlikely event that you cannot find a member of security or steward nearby, then please dial 999.

You may discover a fire in its very early stages and think that you can deal with it yourself. The first thing that you should remember is that fire spreads very quickly. Even a small contained fire can quickly spread, producing smoke and fumes which can kill in seconds.

If you are in any doubt, do not tackle the fire, no matter how small. You can put yourself at risk by fighting the fire. If in doubt, get out, and get the onsite Fire Team to deal with the issue. 

You can help them by ensuring you and your friends don’t go close to the fire or the danger until it is made safe again by the Fire Team.

Many people put out small fires quite safely. However, some people die or are injured by tackling fires which are beyond their capabilities. 

Here is a simple fire code to help you decide whether to put out or get out -

  • Only tackle a fire in its very early stages.
  • Always put your own and other peoples safety first.
  • Make sure you can escape if you need to and never let a fire block your exit.
  • Fire extinguishers are only for fighting a fire in its very early stages. Never tackle a fire if it is starting to spread or has spread to other items nearby.
  • Around 70% of fire deaths are caused by people being overcome by smoke and fumes